EASYGO — CANCELLATION POLICY Effective Date: [Insert Date] Customers may cancel EasyGo bookings or orders through the app, subject to the following terms: 🚕 Taxi / Ride Cancellation before driver acceptance is generally free. Cancellation after driver acceptance may attract a cancellation charge. If the driver cancels or the ride cannot be provided, eligible prepaid amounts may be refunded. 🍔 Food Order Orders may be cancelled before the restaurant accepts the order. Once preparation has started, cancellation may not be possible or may be subject to charges. If the restaurant or EasyGo cancels the order, an eligible refund may be provided. 👨‍⚕️ Doctor Appointment Appointments may be cancelled according to the applicable cancellation terms. Cancellation charges may apply for late cancellations or after the consultation has started. If the doctor cancels or the consultation cannot be provided, an eligible refund may be issued. 💳 Refunds Approved refunds will be processed according to the EasyGo Refund Policy and may take additional time depending on the bank or payment provider. EasyGo reserves the right to modify cancellation rules based on the service, location, partner terms, and applicable law. Support: [Insert Email] | [Insert Phone Number]